"Oklahoma's Best Freeze-Dried Candy"
Terms and Conditions
Effective: 8/6/2023
Updated: 8/20/2023
Introduction
These Terms of Use (“Terms”) apply to any user on the website located at www.405FreezeShop.com, including its sub-domains, mobile-optimized versions, and any products or services accessible through it (collectively, the “Website”).
The Website is owned and operated by 405 Freeze Shop, a company registered in Oklahoma, USA (“Company”, “We”, “Our”, or “Us”).
These Terms set out a legally binding agreement between you as a user of the website (“User”, “You”, “Your”, “Customer”, or “Shopper”) and Company.
If you do not want to be bound by these terms, then do not use our website.
All other terms, policies, disclosures, disclaimers, and other provisions we may post on the Website from time to time are a part of these Terms.
Acceptance of Terms
Each time you use or access the Website, including webpages contained or hyperlinked therein, you expressly confirm your agreement to these Terms.
We reserve the right to modify, suspend, or discontinue the Website at any time for any reason, in part or whole, with or without notice to you. You agree that we will not be liable to you or any third party for any modification, suspension, or discontinuance of the Website.
The Website may contain typographical errors, inaccuracies, inconsistencies, or omissions, which we reserve the right to correct, change, or update at any time for any reason, with or without notice to you.
Users Under 18
If you are under 18, you are prohibited from using the Website. If you use the Website, you represent that you are over 18 years of age.
Authorization
You represent, warrant, and covenant that: (1) you have full power and authority to accept, to grant all authorizations, and to perform all obligations under these Terms; (2) you will use the Website for individual purposes; and (3) the address you provide when registering is your address of record.
You will not allow any other person to use your login information to access the Website. If you become aware of any unauthorized use of your account or login information, you will immediately notify us at info@405FreezeShop.com.
Terms and Termination
These Terms become effective on the date of: (1) your initial use of the Website; or (2) your initial access to any services accessible via the Website. The terms and these Terms will continue until terminated by us in writing. The terms will be renewed each time you access or use the Website following any updates we post from time to time.
We may suspend or terminate these Terms and your use of or access to the Website in our sole discretion, at any time, for any reason, with or without prior notice to you, including without limitation if you engage in any conduct prohibited by these Terms, or if you otherwise violate any provisions of these Terms. Immediately upon such termination, you will cease all use of or access to the Website and its contents.
Return and Refund Policy
We take great care to ensure the quality of our products. If, however, you receive a damaged item, please notify us within 3 days of receiving your order and include photos of the package and the damaged items. We will promptly replace the damaged item at no additional cost.
Please note that we do not accept returns for products due to the nature of the items we sell.
Because we are a small business, refunds are considered on a case-by-case basis for special circumstances. If you have concerns about your order, please contact us at info@405FreezeShop.com to discuss your situation.
Shipping / Delivery Policy
Your total shipping / delivery charges are based on the shipping methods selected, the subtotal of your order, and any applicable surcharges.
Additional shipping charges may apply to some items ordered from 405 Freeze Shop because of the size, weight, or special handling requirements. If an additional shipping charge applies, the charge will appear after you add the item to your shopping cart.
We are sorry, but due to licensing and distribution restrictions, our merchandise is restricted to domestic shipments only. We are unable to ship internationally and to freight forwarding companies.
Please note that USPS does not provide guaranteed delivery in the event of extreme weather conditions that may cause delays. In the event that your order might be delayed due to the weather, please contact the shipper directly to verify the rescheduled delivery. Please note that USPS and 405 Freeze Shop does not refund shipping due to these delays.
If you have any questions about our shipping / delivery rates, please email us at info@405FreezeShop.com.
Lost Orders
All orders come with USPS tracking. In the event USPS loses your order, 405 Freeze Shop will file a claim on your behalf. In addition, 405 Freeze Shop will re-send the items you purchased after ten (10) days of no tracking for your order. 405 Freeze Shop and the USPS will not refund your shipping cost due to lost orders.
Online Order Problems
In the event of an online order problem, please notify us at info@405FreezeShop.com as soon as possible so we can remedy the issue. In the event of an online order problem, 405 Freeze Shop reserves the right to cancel your order. Order problems may include, but not limited to, items that show a significant discount or free when there is no valid promotion and items that are out of stock or seasonal but show available for purchase on the site.
Purchases and Cancellations
Despite our best efforts, 405 Freeze Shop may need to cancel orders that it is unable to fill or accept or where typographical or pricing errors exist. We reserve the right, in our sole discretion, to cancel any order at any time and correct any typographical or pricing errors. We will contact you if additional information is needed to confirm or accept an order or if any portion of your order is cancelled for any reason. If any part of your order is cancelled, 405 Freeze Shop will issue a credit to your card in the amount of the charge. By placing an order with 405 Freeze Shop, you represent and warrant that all billing and other information provided to us via the 405 Freeze Shop Website is truthful and accurate. Providing inaccurate or untruthful information may constitute a breach of the conditions you have agreed to by using the 405 Freeze Shop Website. By confirming your purchase of merchandise during checkout, you also agree to accept and pay for the merchandise.
Product Descriptions
405 Freeze Shop attempts to accurately portray products through the use of product images and descriptions. However, we do not warrant that product descriptions, colors, images, or other content found on this site is accurate, complete, reliable, current, or free from errors. If a product is offered on our website is not described accurately, your sole remedy is to contact us within 5-business days of receipt of the item and allow us to remedy the situation. To suggest corrections to this Website, please contact us at info@405FreezeShop.com.
Coupon Acceptance Policy
From time to time, 405 Freeze Shop will offer promotions via online coupon codes. All coupon codes must be entered at time of checkout and cannot be added after purchase. Once the order is placed, 405 Freeze Shop cannot cancel orders because coupon codes were not entered.
405 Freeze Shop reserves the right to cancel orders based on coupon abuse. Coupon abuse could include giving out coupon codes for only your use to others. We also reserve the right to cancel orders after the promotional coupon code has expired but is still in use.
405 Freeze Shop allows one coupon code per order.
Form of Payment Terms
405 Freeze Shop accepts all major credit / debit cards and cash. Checks will be allowed on a case-by-case basis. Please email us at info@405FreezeShop.com if you would like to use a check. Items ordered and paid for by check without prior authorization will be cancelled. All items that will be shipped or delivered will be charged applicable fees. 405 Freeze Shop will collect appropriate amounts for sales taxes on each order, where applicable.
You authorize 405 Freeze Shop to charge the applicable form of payment for purchasing of goods, collection of taxes, surcharges, and shipping fees. You agree that you will not submit a chargeback after purchase is made for any reason.
Order Cancellations
Your order processing begins immediately upon submission of your order and depending on what stage your order is in; you may not be able to cancel it. To find out if your order is still available to be cancelled, please call (405) 351-6038. 405 Freeze Shop reserves the right to cancel orders where issues arise (false form of payment, scams, online order problems).
Allergens
While we take every precaution to prevent cross-contamination, but please be aware that our products are produced where allergens may be present. Common allergens include, but are not limited to, peanuts, tree nuts, milk, soy, wheat, eggs, fish, and shellfish. If you have food allergies, please exercise caution and consider the potential risk.
Privacy Policy
Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our site, you consent to the practices described in the Privacy Policy. You can review our Privacy Policy at https://405freezeshop.com/privacy-policy.
Electronic Communications
When you communicate with us through this website or by e-mail, you are agreeing to receive communications from us electronically. We will communicate with you via text messaging, social media messaging, email, or by posting notices on the Website. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirements that the communication be in writing.
By communicating with 405 Freeze Shop through the above means of communication, you also agree that all comments, feedback, suggestions, and other submissions offered to 405 Freeze Shop shall be and remain the property of 405 Freeze Shop. You further agree that the communication will not cause injury to any person or entity, will not contain materials deemed to be obscene, libelous, threatening, commercial solicitations, “SPAM”, or include software containing viruses or other malicious software.
Copyright
The layout, contents, and arrangement of the 405 Freeze Shop Website are the property of 405 Freeze Shop, or used with the express permissions of its suppliers, and protected by U.S. copyright law.
Linking
Links to third party websites from 405 Freeze Shop are provided solely as a convenience to you. 405 Freeze Shop has not reviewed each site for its content and does not endorse or make any recommendations about them, or the information, products, materials, or software that may be obtained by using them. If you decide to access any third-party website, you do so at your own risk and 405 Freeze Shop shall have no liability arising out of the operation or content of such third parties.
Reviews, Submissions, and Other Content
405 Freeze Shop welcomes your comments and feedback, but asks that you do not submit any confidential, proprietary or trade secret information through this site. Please also be aware that e-mail communications may not be secure against interception. If your communication contains personally identifiable information, please consider a different means of transmitting the information. All comments, feedback, notes, ideas, and communications sent to us shall be and remain the exclusive property of 405 Freeze Shop. We shall be entitled to use, reproduce, disclose, publish, distribute and modify any submission for any purpose without restriction and without compensating you, at its sole discretion.
Where permitted, users may post reviews, comments and other content, submit suggestions, ideas, comments, or questions, so long as the content is not illegal, obscene, objectionable, threatening, defamatory, does not violate any privacy rights, does not infringe upon intellectual property rights, or is not otherwise injurious to third parties. You may not use false contact information, impersonate any person or entity, or otherwise mislead any party as to the origin of the content. We reserve the right, but not the obligation, to remove or edit content, but does not regularly review posted content. When you post comments or reviews on farmandfleet.com, you also grant us the right to use the name that you submit with any review, comment or other content.
By submitting content, feedback, communications or other information to 405 Freeze Shop, you represent and warrant that you: (i) have the right and authority to enter into this Agreement; (ii) are at least eighteen years old (18); (iii) own or have the necessary licenses or permissions to use and authorize us to share, publish or use the submission; (iv) will not submit material subject to third-party rights or that violates or infringes upon the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any individual or entity; (v) will not submit material that is unlawful, threatening, obscene, defamatory, or would otherwise violate the law; and (vi) will not submit any materials that contain computer viruses or other harmful or malicious code.
Intellectual Property
All content, images, trademarks, and logos on the Site are the property of 405 Freeze Shop and protected by copyright and other intellectual property laws. You may not use, modify, reproduce, distribute, or exploit any content without our prior consent.
Limitation of Liability
Indemnification
You agree to indemnify and hold 405 Freeze Shop harmless from all claims, damages, liabilities, costs, and expenses arising from your use of the Site or any violation of these Terms.
Changes to Terms and Conditions
We reserve the right to modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after any such changes will constitute your acceptance of the revised Terms.
Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of Oklahoma, United States. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Canadian County, Oklahoma.
Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at info@405FreezeShop.com.